Articles, Stories and News
AI is transforming how businesses operate, and one of the most significant shifts is the rise of AI agents. Unlike traditional software that follows rigid rules, AI agents act independently – analyzing information, making decisions, and collaborating with other AI systems to complete tasks. These intelligent systems streamline processes, reduce costs, and open new possibilities […]
The lending landscape is transforming digitally, and credit unions must adapt to stay competitive. A recent Mastercard survey of 7,600 consumers across seven countries found that 90% of respondents aged 18-29 prefer loan options with a digital application or approval process. These findings, coupled with industry data showing a slowdown in loan growth and rising […]
Sway AI is excited to be a Silver Sponsor at the 2025 CULytics Summit, a premier event designed to help credit union leaders unlock new possibilities with data and AI. As the industry evolves, credit unions are looking for practical, impactful AI solutions to drive efficiency, reduce risk, and enhance member experiences. That’s exactly what […]
Credit unions thrive on human connections and personalized service, which is why many members choose to join and stay with them. According to the American Customer Satisfaction Index (ACSI), credit unions historically outperformed banks in member satisfaction. However, recent trends show a decline, with credit unions’ satisfaction scores falling behind banks for the fourth consecutive […]
Rising charge-offs are a critical concern for every credit union executive. The latest NCUA data paints a concerning picture – a 0.78% net charge-off ratio and a 0.91% delinquency rate – reflecting the combined pressures of inflation, rising interest rates, and economic uncertainty. But national averages don’t tell the whole story. Your credit union’s risk […]
Contracts govern 70-80% of business transactions, yet many companies treat these agreements as static documents, failing to account for the constant stream of updates and addenda that make them dynamic instruments. This oversight can be costly. Poor contract management can lead to losses of up to 40% of a contract’s value, according to the IACCM. […]
Data fuels modern business, but SQL skill barriers often lock away valuable insights. Did you know data scientists spend up to 80% of their time on feature engineering, much of which involves writing SQL queries? Imagine a world where anyone, regardless of technical expertise, can prepare data, build features, and unlock predictive modeling’s potential. That’s […]
Vendor invoice reconciliation is an essential yet time-intensive task for finance teams. Accounts payable (AP) professionals, on average, process just five to ten invoices per hour, often focusing on the most significant contracts or suppliers. This leaves smaller invoices and less prominent vendors unchecked. While these smaller contracts may seem insignificant individually, their cumulative impact […]
Did you know that businesses using AI for demand forecasting have seen forecast accuracy improve by 30-50%, inventory levels reduced by 20-30%, and carrying costs cut significantly? These results transform how companies approach one of the toughest forecasting challenges: intermittent demand. Intermittent demand—the erratic, low-volume demand for certain products—has long frustrated demand planners. These items […]
For many retail and manufacturing companies, growth often comes from acquisitions, bringing valuable products, new customer segments, and increased complexity. Forecasting demand across thousands of SKUs – each with unique patterns and often housed in disconnected systems – can quickly overwhelm traditional methods. The result? Risky stockouts for high-demand items, costly overstock of slower-moving products, […]